Computer Support

About Us

Welcome to the Mathematics computer support site. We support the computer facilities used by the staff and postgraduate students in the School of Mathematical Sciences. We also provide an off-site Windows service for undergraduate students to access mathematics applications (general undergraduate support is provided by Computing Services ).

How to get Help

  • Please use the issue tracker (http://helpdesk.qmul.ac.uk) in the first instance to report problems or request assistance.
  • If your query is urgent, or you have not received a response, please follow this up with a phone call to the Help Desk on extension 8888.
  • If you need to speak to a particular member of the team please email them first to arrange a suitable time.

New users

New users should start with this page for some useful information: NewUsers

Information / Howtos

Useful links

Policies

News

QM WiFi Discontinued

2014-10-08 - 08:33 in Network
IT Services is removing the old QM College WiFi service from Queen Mary's wireless network on all campuses and it will no longer be available from Monday 1 September. This old service is replaced by eduroam ...

Wireless Network Changes

2010-03-08 - 17:01 in Network
What is changing? The maths legacy network will be switched off after Friday 16th April 2010. If you currently connect to this network you will need to change your settings to connect to Eduroam or QM ...

Eduroam Available to Maths Users

2009-06-05 - 14:05 in Network
The Eduroam wireless network is now available to maths users. This enables users to get wireless access whilst visiting other member institutions. More information

Condor Available

2009-05-13 - 14:13 in HPC Clusters
Condor is now available on Virgo. This is a queueing system with checkpointing suitable for serial jobs with long runtimes. See UsingCondor for further information.

Pleiades Data

2009-05-07 - 15:23 in HPC Clusters
"Pleiades" is back online to allow data from the /users filesystem to be retrieved. It will be permanently decommissioned after Monday 1st June 2009 so please copy off any data you need before then.

Topic revision: r23 - 2016-01-07 - stephen
 
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